Returns Policy

Last updated: September 29, 2026

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For a change-of-mind return of a physical Shop product, contact us through our Contact page as soon as possible after delivery. The item must be unused, unworn, in its original condition, and have its tags attached. Our suppliers’ return window requires the item to reach the designated return address within 14 days of its delivery to you.

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Please contact us for instructions before sending anything back. Return addresses vary by supplier. The customer pays return shipping for a change-of-mind return. Once an eligible return is received and approved, we will refund the price paid for the returned item to the original payment method.

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If an item arrives damaged, defective, or incorrect, contact us within 5 days of delivery. Include your order number and photos of the item and packaging. We will review the issue and arrange an appropriate refund or replacement. We will cover return shipping when an approved return is required because the item is damaged, defective, or incorrect.

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This policy applies to physical Shop products. It does not apply to digital content or Vault memberships.